1. Website Publisher
The site piscine-sav.com is published and operated by:
- Company name: MV
- Trade name: Jardiboutique
- Legal form: Simplified joint-stock company (SAS)
- Share capital: 1 000 €
- Registered office: Route de Tillac D3 — 32230 Marciac, France
- Trade and Companies Register (RCS): Auch 812 607 216
- SIRET (registered office): 812 607 216 00023
- Intra-Community VAT number: FR06 812 607 216
- APE code: 4690Z — Non-specialised wholesale trade (business-to-business)
- Phone: 05 62 03 58 57
- Email: contact@sas-mv.com
The site is operated under the trade name “Piscine SAV”.
2. Publication Director
Ludovic André, who can be reached at the publisher's address and contact details mentioned above.
3. Hosting Provider
The site is hosted by:
- Company name: OVH SAS
- Legal form: Simplified joint-stock company
- Share capital: 50 000 000 €
- Registered office: 2 rue Kellermann — 59100 Roubaix, France
- Trade and Companies Register (RCS): Lille Métropole 424 761 419
- Intra-Community VAT number: FR22 424 761 419
- Phone: 1007
- Website: www.ovhcloud.com
4. Purpose of the Site and Terms of Sale
The site piscine-sav.com is an online shop specialising in spare parts and after-sales service for swimming pools: filtration, pumps, valves, parts for embedding in concrete, water treatment products, safety and pool access equipment. Orders and payment are made directly online.
Prices are displayed in euros, all taxes included, exclusive of delivery charges, which are shown before the order is confirmed. Offers and prices remain valid for as long as they are displayed on the site, subject to available stock.
The terms of sale — ordering, payment, delivery, right of withdrawal, statutory guarantees of conformity and against hidden defects, returns — are set out in detail in the Terms and Conditions of Sale, accessible from the site's footer. They take precedence over this legal notice for all matters relating to the contractual relationship.
5. Intellectual Property
All elements making up this site — texts, product descriptions, photographs, illustrations, logos, trademarks, layout, databases and code — are protected by intellectual property law and remain the property of MV or its successors in title.
Any reproduction, representation, adaptation, extraction or exploitation, in whole or in part, by any means whatsoever and on any medium whatsoever, is prohibited without the publisher's prior written authorisation, in accordance with Article L. 335-2 et seq. of the French Intellectual Property Code.
The trademarks and logos of the manufacturers whose products are sold on this site remain the property of their respective owners. They are referred to solely for the purpose of identifying the products offered and do not imply any partnership or affiliation.
6. Personal Data
Data controller: MV, at the contact details given in Article 1.
Purposes: management of customer accounts, processing and follow-up of orders, invoicing, after-sales service, responding to contact requests and, subject to your consent, sending commercial information.
Legal bases: performance of the sales contract, compliance with legal obligations (in particular accounting and tax obligations), and your consent for commercial prospecting.
Recipients: authorised staff within MV and the service providers strictly necessary for fulfilling the order (carriers, payment providers, hosting provider). Your data is neither sold nor transferred to third parties for commercial purposes.
Your rights: you have a right of access, rectification, erasure, restriction, objection and portability with regard to your data, as well as the right to withdraw your consent at any time. To exercise these rights, write to contact@sas-mv.com or by post to the registered office address.
Complaints: if, after contacting us, you believe that your rights are not being respected, you may lodge a complaint with the CNIL — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.
Details of the processing carried out, retention periods and cookies are set out in our Privacy Policy, accessible from the site's footer.
7. Cookies
This site uses cookies that are necessary for it to function (session, shopping cart, language preferences), as well as audience measurement cookies intended to understand page traffic and improve the site.
You may configure your browser at any time to block or delete cookies. Blocking audience measurement cookies does not affect browsing the site; blocking technical cookies, however, may prevent the shopping cart and your customer account from working properly.
The detailed arrangements are set out in the Privacy Policy.
8. Consumer Mediation
In accordance with Article L. 612-1 of the French Consumer Code, the consumer, subject to Article L. 612-2 of the same Code, may submit a request for amicable resolution through mediation, within a period of less than one year from their written complaint to the trader.
MV has appointed, under membership registration number 17619/VM/2512, SAS Médiation Solution as its consumer mediation entity.
To refer a matter to the mediator, the consumer must submit their request:
- either in writing to: SAS Médiation Solution — 222 chemin de la Bergerie — 01800 Saint-Jean-de-Niost;
- or by email to: contact@sasmediationsolution-conso.fr;
- or by completing the online form entitled “Refer to the mediator” on the website www.sasmediationsolution-conso.fr.
Whichever means of referral is used, the request must include:
- the applicant's postal, telephone and email contact details;
- the name, address and registration number with SAS Médiation Solution of the trader concerned;
- a brief summary of the facts;
- a copy of the prior complaint;
- any documents enabling the request to be processed (order form, invoice, proof of payment, etc.).
Recourse to mediation is free of charge for the consumer and presupposes that a written complaint has first been sent to our customer service department and has not received a satisfactory response.
9. Hyperlinks
This site may contain links to third-party sites. MV exercises no control over the content of such sites and disclaims all liability for the information they contain or for any use that may be made of them.
10. Limitation of Liability
The publisher strives to ensure the accuracy and updating of the information published on this site — in particular product descriptions, technical specifications and availability — but cannot guarantee that it is exhaustive or entirely free of error. Photographs and illustrations are provided for indicative purposes only and are not contractually binding.
In the event of an obvious error in a price or a characteristic, the publisher reserves the right to cancel the order concerned and to inform the customer without delay.
The publisher cannot be held liable for damages resulting from use of the site or from the inability to access it, nor for any interruption due to maintenance work or an event of force majeure.
11. Applicable Law
This legal notice is governed by French law. In the event of a dispute, and failing an amicable resolution, in particular through the mediation referred to in Article 8, the French courts shall have sole jurisdiction, subject to the jurisdictional rules protecting consumers.
Last updated: 7 August 2026.